If you have selected a set subscription time frame (3, 6, 9 or 12 months) and have paid upfront and need to cancel it for any reason you can do so. Please note any remaining months and associated payments already made will be forfeited.

For subscriptions purchased before July 2019:

If you are on a Pay By The Month subscription (The Starter, The Enthusiast or The Crowd Pleaser) and cancel before the 15th of the month,the previous month will be your last pack. Cancellations after the 15th of the month (for Pay By The Month subscriptions), incur a cancellation charge of $10. To cancel a subscription please visit the My Account area of the website.

If you are on a Pay By The Quarter subscription (Expert Pack) and cancel before the 1st of the month (January, April, July, October) the previous quarter will be your last pack. Cancellations after the 1st of the month (January, April, July, October) will incur a $10 cancellation charge (if the scheduled quarterly payment was successful). To cancel a subscription please visit the My Account area of the website.

For subscriptions purchased after July 2019:
If you are on a Pay By The Month subscription and cancel before the 15th of the month,the previous month will be your last pack. Cancellations after the 15th of the month (for Pay By The Month subscriptions), incur a cancellation charge of $10. To cancel a subscription please visit the My Account area of the website.