We recommend using a business address where possible as packages are delivered during business hours. If you do use your home address and aren’t home don’t worry. If a signature is not received on the day of delivery the package can be collected from your local Post Office - you have 14 days to then collect the parcel.

If your club pack is not collected from Australia Post it will be returned to Beer Cartel and we will contact you to arrange either re-delivery or to pick-up from our store. Please note a re-delivery and admin fee will be charged. If you do not advise us on re-delivery or fail to pickup your package within 30 days the parcel will be deemed forfeited.

Alternatively, you can provide authority for the package to be left. To do so please enter any specific delivery instructions e.g. leave on back porch if no one home, during the checkout process. Please note this authority to leave is done at the risk of the purchaser.